Fair Pricing Policy

01Suggestions follow your rules

Every price and offer suggestion is checked against the rules on your account before it is shown or applied. Suggestions that break a rule are removed, not just flagged.

• Never above the printed MRP.
• Never below the margin floor you set.
• Within your daily change limits and maximum step size.

02Public data only

We collect only publicly available competitor prices, stock labels and offers. We respect websites' published access rules and do not log in to, or bypass controls on, any competitor site.

03No price coordination

The service does not support price coordination between competitors or any unfair trade practice. Each customer's data is used only for that customer, and no customer can see another customer's prices, costs, rules or suggestions.

04No personalised pricing

Prices are set per product and per channel. Customers' personal data is not used to set different prices for different people.

05People stay in control

Auto-apply is off by default. When it is off, every suggestion waits for a person to approve, edit or reject it. When it is on, it acts only within your rules, and every change is logged with the reason behind it.

06Retailer data protection

Retailer data is encrypted, never sold and never shared with other retailers.